Roaming Western Balkan
To share your experiences, One think!
Use your number for calls, internet, and SMS, when traveling in the Western Balkans, as if you were in Albania!
All One prepaid and post-paid customers can use the "ONE Roam Like Home" service FREE of charge in Kosovo, Montenegro, North Macedonia, Serbia, Bosnia & Herzegovina.
If you have activated one of the bundles (One Unlimited S, M, L, Beats, XL) or the One Unlimited and Ultra Unlimited plan rates, you can use their units at no additional cost even in the Western Balkan countries.
After consuming the units of your bundle or plan rate, you will be charged per unit as follows:
PREPAID CUSTOMERS
| Albania and Western Balkans | Other Destinations | |
|---|---|---|
| Outgoing calls | 9 ALL /min | 120 ALL /min |
| Incoming Calls | Free | 100 ALL /min |
| Outgoing SMS | 4 ALL /SMS | 15 ALL /SMS |
| Incoming SMS | Free | Free |
| Internet | 1.14 ALL /MB | 1.14 ALL /MB |
Notes:
- All the above fees are VAT-incl.
- Outgoing National Calls and SMS are all calls generated from the countries of the Western Balkans and terminated in the mobile operators of Western Balkans countries and Albania. "Other destinations" are fixed operators in Albania & the Western Balkans as well as other international countries and will be charged according to the above table.
- Incoming calls from Western Balkans mobile operators and Albania are FREE. All other calls terminated from other countries (fixed operators in Albania/Western Balkans and other international countries) will be charged according to the above table.
- Outbound minutes will be charged firstly for the first 60 seconds and later will continue for every second.
- Inbound minutes will be charged firstly for the first 30 seconds and later will continue for every second.
- Internet will be charged for every 10 KB.
- All post-paid subscribers, new and existing, who will visit the Western Balkans countries will be able to use the units included in their rate plan (national minutes, national SMS, Internet) for FREE as if they were in Albanian territory, deducting them from the relevant plan rate according to the Roam Like at Home (RLAH) concept. The consumption of minutes, SMS and MB units will be carried out according to the scheme within the country.
- ONE has the right to apply the Fair Use Policy of the Roaming Data Service according to AKEP Regulation. To find out the amount of your bundle volume click herehere.
- The State of Kosovo, Bosnia and Herzegovina, Montenegro, North Macedonia, and Serbia will continue to be included in the current valid Roaming bundles and will continue to be offered on the market as a very good alternative for customers of ONE. (All WB networks are included in these bundles). In these cases, units included in the program with the RLAH concept will have priority over Roaming bundles.